What data do we collect?
- We use third-party cookies from services like Google Analytics and Jetpack which provide data such as your device, operating system, but this can’t be used to identify you personally.
- explore.kooth.com may append existing UTMs to button links within the site. The UTMs being used are only to track campaign sources and do not pull through any of your data or private information to the kooth service. If you wish to opt out of this, please visit kooth.com in a clean browser tab or window.
How do we collect your data?
We collect your data through:
- Use of or view of our website via your browser’s cookies
How will we use your data?
Our Company collects your data so that we can:
- Improve the experience of using our site
What are your data protection rights?
Kooth would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Kooth for copies of your personal data.
The right to rectification – You have the right to request that Kooth correct any information you believe is inaccurate. You also have the right to request Kooth to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Kooth erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Kooth restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Kooth’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Kooth transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]
Call us at:
0203 984 9337
Or write to us:
25 City Road
London, EC1Y 1AA
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
Understanding how you use our website
We store cookies for 1 week. You can remove consent by clicking ‘I do not consent’ on the pop up cookie banner.
What types of cookies do we use?
Cookie Type:Google Analytics
Cookie Names: _ga, _gat, _gid, _utma, _utmb, _utmc, _utmz
Opt out: https://tools.google.com/dlpage/gaoptout
Cookie Type: Jetpack Analytics
Cookie Names: tk_ai, jetpackState, stnojs
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
How to contact us
Email us at: [email protected]
Call us: 0203 984 9337
Or write to us at:
25 City Road
London, EC1Y 1AA
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Kooth has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Website for contact details: https://ico.org.uk/